Back Office Support
Pre-installed Operating Systems
Client Retention
Delivering top-tier offshore professionals with the full support and compliance coverage of a U.S. partner.
Reduced True Cost
Per employee without sacrificing performance or control.
Days average to fill job positions
Fast, flexible, and fully managed hiring—done right.
0 Up Front Costs
Get started with the recruiting process with just a job description
Support Teams for All of Your Business Needs
Back-office administrative support is required for accurate and on-time service delivery and business growth. For businesses, these clerical and routine tasks pile up and take up most of the time of in-house teams, making it difficult for them to focus on highly important aspects of the business.
Connext builds a dedicated teams of outsourced employees in the Philippines and Latin America who have highly specialized skills perfect for providing industry-specific support.
At Connext, we commit to exceptional employee quality and experience
We believe that hiring top talent is the foundation of our success, growth and high client-trust rating. Our focus is on attracting, developing, and retaining individuals who not only possess the right skills but also align with your company’s values and culture.
Benefits of Back Office Processes with Connext
Cost and Time Savings
By creating a dedicated offshore team with Connext, your organization can avoid the expenses and time associated with hiring, training, and maintaining an in-house team. Outsourcing also eliminates the need for infrastructure investment and ongoing operational expenses.
Increased Productivity
Connext Service Delivery Managers oversee back-office teams, providing real-time support and ensuring adherence to key performance indicators (KPIs). Additionally, by handling payroll, benefits, and legal compliance for back-office employees, Connext minimizes administrative burdens and legal risks, allowing your team to focus on strategic priorities.
Scalability and Flexibility
With Connext, we can find a new team member (or group) for you in 21 days on average. Let us know if it’s urgent and we will do our best to move quicker for you. Our month-to-month agreements allow for flexibility in roles we hire for and their day to day tasks.
Access to specialized expertise
Building offshore teams with Connext allows organizations to tap into the expertise of specialized hires. Title search processes, for example, require a thorough understanding of real estate laws, regulations, and documentation. By utilizing our recruiting team of over 40 people, companies can find the right talent with knowledge and experience in their field.
Data Security
Connext provides employee equipment, secure global facilities, and never stores your data offshore.
Experience
We have over ten years of successful operations with various back office support roles and industry experts on our team to ensure your success.
Frequently asked questions
By creating a dedicated offshore team with Connext, your organization can avoid the expenses and time associated with hiring, training, and maintaining an in-house team. Outsourcing also eliminates the need for infrastructure investment and ongoing operational expenses.
Typical outsourcing firms require minimum commitments of 5 to 50 employees. At Connext, we allow clients to start with as little as 2 full-time employee and scale as they see fit.
We protect your data by providing all employee equipment and making sure that no information is stored on our servers. All of our clients use virtual desktop software and/or web-based systems. In addition, we conduct background checks of all of our employees.
In office, we have biometric security, 24/7 IT support, physical security, and paperless office space.
Our agreements are month-to-month with a 30-day termination period. We understand that the needs of your business will change, grow and adapt. For this reason, we have flexible terms that can grow with your organization.
We try to make the process of building an offshore team as easy as possible for our clients. The time usually differs based on complexity and time of the project but the general process is as follows:
- Discovery (Day 1)
- Operations Consultation (Day 2)
- Recruitment (Day 3-14)
- Decision (Day 14-21)
- Onboarding (Day 14-30)
Contact our team today for more details!